Healthcare / Medical Interpreting

Clients who are in need of a language professional who specializes in medical interpreting can rely on TLP to provide a Certified Medical Interpreter who has an established background in medical interpreting and possesses extensive knowledge of the terminology and its procedures.

Our professionals in this field have been certified by either the California Department of Human Resources (CalHR), the National Board of Certification for Medical Interpreters (National Board) or the Certification Commission for Healthcare Interpreters (CCHI). They comply with all Standards of Practice and follow the Code of Ethics that applies to their certifying agency. These interpreters can handle tasks ranging from simple doctor visits to the most intricate medical assignments and do so with the utmost care, professional conduct, and confidentiality. They are accustomed to working with all types of medical documents and forms that may be required.


Language Certification Compliance

Certification establishes minimum competency standards required in certain sectors of the language industry. It not only assures that a language professional has completed all eligibility criteria and requirements to earn a specific credential in the state but that he or she possesses bilingual proficiency, cultural understanding, theoretical knowledge, and skill set needed for the job.

TLP clients are encouraged to request, at any time, proof of certification from any of the professionals we work with. For clients who are not familiar with the minimum state qualification requirements for a specific language or proceeding, TLP will assist them in choosing the right interpreter for their particular assignment.

Healthcare Interpreting Standards and Guidelines

All of our certified medical interpreters must provide personal and professional references to even be considered as a contractor. We verify that these interpreters have considerable medical interpreting experience and that they adhere to the industry standards of behavior as set forth by the National Council on Interpretation in Health Care (NCIHC), the International Medical Interpreter’s Association (IMIA) and the California Health Interpreters Association (CHIA).

Working with Healthcare Facilities

TLP meets the requirements of the Health Insurance Portability and Accountability Act (HIPAA) and takes this very seriously. All of our interpreters working in the medical field are required to have a signed Confidentiality Agreement on file before being sent to any assignment in addition to a signed HIPAA compliance Business Associate Agreement. They must also undergo a Business Associate HIPAA training. For healthcare industry clients, such as hospitals or clinics, that are interested in ongoing interpreting assignments TLP will ensure that those medical interpreters have passed a criminal background check as well.

Our certified medical interpreters are typically utilized in these situations:

  • Medical appointments / Med-Legal evaluations
  • Clinical consultations
  • Follow-ups or routine visits
  • Pre and Post-Operative visits
  • Physical therapy sessions
  • Agreed Medical Evaluations (AME)
  • Qualified Medical Evaluations (QME)
  • Panel Qualified Medical Evaluations (PQME)
  • Psych Evaluations

Let us pair you with the right interpreter for your next assignment. We promise your experience will exceed expectations and know you will return to TLP for all your future interpreting needs. Thank you for considering us for your next Interpreting project.